FAQs

Have questions? We have answers.

Can a repair be made, or do I need a windshield replacement?

Every case is unique. The depth and length of damage matters, as does the question of whether the window contains electronic elements.

In general though, if the chip is small (1 1/2 inch or less) a repair can be done. More damage such as cracks requires a window replacement.

How much does it cost to get a repair/replacement?

Prices vary depending on your vehicle make/model. Contact us for a free quote.

Do you accept insurance work?

Yes. Another Brother Auto Glass will work with you and your insurance company to make the process convenient for you.

Will I have to pay anything out of pocket with insurance?

You may have a deductible to meet. Contact your insurance agent for more information.

Will you come to me?

Yes. You can bring your vehicle to our location, or our mobile unit will come to you.

How long does my repair/replacement take?

Repairs take on average 30 minutes or less. However, we recommend you wait an hour after the service before driving the vehicle.

A window replacement can take up to an 1 & 1/2 to 2 hours. (Recommended wait time of 30 minutes is included in that estimated time.)

How long will it be before I can safely drive the vehicle?

We recommend waiting an hour after repair service before your drive. With a side window repair/replacement, you may be able to drive away immediately.

My rearview mirror is attached to my windshield, will you replace it?

Yes. Our professional technicians will safely remove your rearview mirror and reattach it to the new glass as part of your service.

Do you accept Credit Cards?

We accept Visa, MasterCard and American Express.

If you have any other questions do not hesitate to reach out!

Call us at 575-393-4444 or click the button below to email us and we will get back with you in a timely manner.

FAQs

Have questions? We have answers.

Contact Us